Privacy Policy

Privacy Policy
Effective Date: July 25, 2025

Willow Information Technology Services, LLC (“Willow,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website at https://wits-llc.com (“Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Scope and Applicability

This Privacy Policy applies to information collected through our Website and does not apply to information collected offline or through other means, or by any third parties that may be linked to or accessible from our Website.

2. Information We Collect

We collect limited personal information that you voluntarily provide when you:

• Contact us through our website forms or email
• Sign up for newsletters or updates
• Request a consultation or quote 
• Engage with our services in any other direct way
   

The types of information may include:

• Name
• Email address
• Phone number
• Business information (e.g., company name, industry)
• Any other information you voluntarily submit
   

We may also automatically collect non-personal technical information, such as:

• Browser type and version
• IP address
• Time and date of visit
• Pages visited
• Device and operating system
   

This information is collected to improve site performance and user experience.  

3. Use of Information

We use the information we collect to:

• Respond to inquiries and provide requested service 
• Communicate with users regarding services, updates, or important notices
• Improve our Website, offerings, and customer service
• Ensure website security and prevent fraud
   

We do not sell, rent, or share your personal information with third parties for their marketing purposes.  

4. Children’s Privacy

We do not knowingly collect, solicit, or process personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly.  

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance user experience and analyze web traffic. You may set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Website may not function properly without cookies.  

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet is completely secure.  

7. Third-Party Services

We may use third-party service providers (such as analytics tools or email marketing platforms) to support our operations. These providers are contractually obligated to keep your information secure and use it only for the services they provide to us.  

8. Your Rights and Choices

You may:

• Request access to or correction of your personal data
• Withdraw your consent to receive marketing communications
• Request deletion of your personal information, subject to legal and contractual obligations

To exercise these rights, please contact us using the contact information provided below.   

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of the policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.  

10. Contact Us

If you have any questions about this Privacy Policy or our practices, you may contact us at:

Willow Information Technology Services, LLC
Email: info@wits-llc.com
Phone: (571) 310-4177
Website: https://wits-llc.com