A lot of the so called "squads" charge ridiculous fees for relatively simple tasks or fixes. When it comes to something like a memory upgrade it generally takes less time to do than it does to fix a cup of coffee. Same goes for just about any upgrade you can think of when it comes to your average desktop pc.
Most issues at home are relatively simple. Whether it's a software or hardware issue, it's rare that a system is completely unrecoverable. We pride ourselves on being able to fix just about any system we come across.
However, depending on the severity of your PC issues, sometimes it's best to simply start over. Other times, it's all about data retention, if possible. Our techs will analyze your system and give you an honest appraisal of what it will take to fix your system with an eye towards savings for you. We want our customers to be repeat customers so we will always do what's best for you.
There are times when things can go terribly wrong when it comes to your data. Whether it's the project you've been working on for months, or the family photos that were accidently deleted, losing your data can be a gut punch at any time. Our techs are capable of pulling back quite a bit without resorting to expensive overhead like some would charge. As always, a free consultation is available if you have a need to find out what it will take to try and get your data back.
There's nothing worse than getting hit with a virus that keeps you from using your pc. We'll do our absolute best to remove anything harmful from your computer while ensuring to the best of our ability that you don't have issues again in the future.
We started WITS with the idea that having someone fix your computer shouldn't come at a cost that hurts your budget. We charge a flat, hourly rate, no matter what service we are providing. There are no hidden fees or charges for any service we provide. Our techs are also responsible for advising you during each step of the process while working on your PC so you understand exactly what you are being charged for.
When our technicians are finished they will provide you with an invoice that details the work that was done and how long it took to accomplish. The invoice you receive at that time will be the only charges you do see.
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